Merchandise
- A merchandise product on BeCulture that i would like to purchase results 'Coming Soon' for a while. Will it be back available?
- What method of payments can I use on BeCulture?
- The item received from BeCulture is broken. How can I return it?
- My refund request for a product bought on BeCulture was accepted. How will this be made?
- I did not receive all the items of my BeCulture order. What can I do?
- My BeCulture order is confirmed. When will the products be shipped to me?
Ticketing
- I cannot print the 'Print@Home' tickets bought on BeCulture. Can I still use them?
- Why when I select a ticket on BeCulture it seems to cost more than it should?
- What method of payments can I use on BeCulture?
- Is there a cloakroom at Rocca di Soragna?
- Are there specific rules for entering and visiting Rocca Meli Lupi di Soragna?
- Is it possible to visit Rocca di Soragna for visitors with mobility disabilities?