Merchandise
- How can i reset my account password?
- Where can i find my account summary?
- My online order is confirmed. When will the products be shipped to me?
- I received an incompelte order. How can I receive the missing items?
- I received the wrong item. How can I return it?
- I would like to return the product bought on the e-commerce platform and have a refund. How can I do it and excercise my Right of Withdrawal?
Ticketing
- I purchased a Print@Home ticket, but I cannot print I. Can I still use it?
- May I ask for a refund for my booking?
- Where can I find a summary of tickets purchased?
- Which are the categories eligible for the free or reduced tickets?
- I have purchased a ticket Print@Home, but I still have not received the Digital Title. How can I receive it?
- Are there any Discounts available for the Uffizi Museums?