Ticketing
- I cannot print the 'Print@Home' tickets. Can I still use them?
- May I ask for a refund for my booking?
- Where can I find a summary of tickets purchased?
- When I try to book the tickets online two different time slots appear. Which is the correct one?
- Which categories of visitors have the right to a reduced/free fare ticket?
- Outside of the regular ones are there any special openings of the attractions of the Polo museale fiorentino?
- The tickets for the cultural institutions of the Polo museale fiorentino appear to be sold out. Is there any other way to reserve the tickets?
- When I try to book tickets online I keep receiving this message: “PLEASE CONTACT THE PROMOTER…”. How can I solve the issue?
- Are there any specific benefits or fares for visitors with disabilities?
- How can I visit the Corridoio Vasariano?
- I have purchased a ticket Print@Home, but I still have not received the Digital Title. How can I receive it?
- Are there any Discounts available for the Uffizi Museums?
- I wanted to book online a visit for a group of 8+ people, but I'm unable to select the correct number. How can I do it?
- Why can't I purchase tickets the first sunday of the month?
- How do I buy a combo ticket?
- I did not receive the voucher. When will the tickets be sent to me?
- I have received the order confirmation. Where can I retrieve my ticket?
- May I change the date of my booking?
- Can I cancel my booking?
- I will arrive late or early. Will I still be able to enter the Museum?
- My refund request was accepted. How will this be made?
- How can I reset my B-Ticket account password?
- I can't access to the email address linked to the account on the B-Ticket site, how can I log in?