Ticketing
- I purchased a Print@Home ticket, but I cannot print I. Can I still use it?
- May I ask for a refund for my booking?
- Where can I find a summary of tickets purchased?
- Which are the categories eligible for the free or reduced tickets?
- I have purchased a ticket Print@Home, but I still have not received the Digital Title. How can I receive it?
- Are there any Discounts available for the Uffizi Museums?
- Why can't I purchase tickets the first sunday of the month?
- How do I buy a combo ticket?
- I did not receive the voucher. When will the tickets be sent to me?
- I have received the order confirmation. Where can I retrieve my ticket?
- May I change the date of my booking?
- Can I cancel my booking?
- I will arrive late or early. Will I still be able to enter the Museum?
- My refund request was accepted. How will this be made?
- How can I reset my B-Ticket account password?
- I can't access to the email address linked to the account on the B-Ticket site, how can I log in?