Merchandise
- I’m looking for an article I’ve seen in the physical bookshop, but I cannot find it online. How can I buy it?
- How can i reset my account password?
- Where can i find my account summary?
- My online order is confirmed. When will the products be shipped to me?
- I received an incompelte order. How can I receive the missing items?
- I received the wrong item. How can I return it?
- I would like to return the product bought on the e-commerce platform and have a refund. How can I do it and excercise my Right of Withdrawal?
- My refund request was accepted. How will this be made?
- The item received is broken. How can I return it?