Account
- I do not receive the TAN code via SMS. How can I purchase tickets from B-Ticket?
- Where can I find a summary of tickets purchased on B-Ticket?
- I keep encountering the same error: ‘Please fill in all fields…’. What can I do to buy ticket?
- How can I reset my B-Ticket account password?
- I can no longer access the email address used on B-Ticket site. What can I do?
Ticketing
- I cannot print the 'Print@Home' tickets on B-Ticket. Can I still use them?
- How do I purchase tickets on B-Ticket?
- May I ask for a refund for my B-Ticket booking?
- I cannot make a reservation on B-Ticket for the first sunday of the month. Are all the slots sold out?
- Can I purchase a ticket that includes the Academy Gallery and the Uffizi on B-Ticket?
- I want to visit the 8 March (International Women's Day). Do female visitors can have any reduced fare?