B-Ticket

Account

• Where can I find a summary of tickets purchased on B-Ticket?
• I keep encountering the same error: ‘Please fill in all fields…’. What can I do to buy ticket?
• How can I reset my B-Ticket account password?
• I can no longer access the email address used on B-Ticket site. What can I do?

Ticketing

• I cannot print the 'Print@Home' tickets on B-Ticket. Can I still use them?
• How do I purchase tickets on B-Ticket?
• May I ask for a refund for my B-Ticket booking?
• I cannot make a reservation on B-Ticket for the first sunday of the month. Are all the slots sold out?
• Can I purchase a ticket that includes the Academy Gallery and the Uffizi?
• I want to visit the 8 March (International Women's Day). Do female visitors can have any reduced fare?

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