Ticketing
- I cannot print the 'Print@Home' tickets on B-Ticket. Can I still use them?
- How do I purchase tickets on B-Ticket?
- May I ask for a refund for my B-Ticket booking?
- I want to visit the 8 March (International Women's Day). Do female visitors can have any reduced fare?
- What are the opening/closing days of museums on B-Ticket?
- What does an Accademia + Bargello cumulative Pass includes and how to purchase it?
- Are there any tickets on B-Ticket that allow the visit to more than one museum?
- Which tickets can I buy on B-Ticket?
- What days is the Accademia Gallery open/closed?
- What tickets on B-Ticket are nominatives?
- Which ticket do I have to purchase on B-Ticket in order to see the David of Michelangelo?
- How can I organize a guided visit from B-Ticket?
- What method of payments can I use on B-Ticket?
- Is it possible to purchase audio guides on B-Ticket?
- Can I visit the Secret Room of Michelangelo?
- How can I contact the call center of Firenze Musei?
- How do I book with the Firenze Card?
- Why when I select a ticket on B-Ticket it seems to cost more than it should?
- What is the difference between 'Full', 'Reduced' and 'Free' options on B-Ticket?
- I have purchased tickets from the B-Ticket website and I want the invoice. Where can I find it?
- Which categories of visitors have the right to a reduced/free fare ticket for the museums available on B-Ticket?
- The tickets for the cultural institutions of Firenze Musei appear to be sold out. Is there any other way to reserve the tickets?
- When I try to book tickets on B-Ticket I keep receiving this message: “PLEASE CONTACT THE PROMOTER…”. How can I solve the issue?
- Are there any specific benefits or fares on B-Ticket for visitors with disabilities?
- I have purchased Print@Home on B-Ticket, but I still have not received the Digital Title. How can I receive it?
- I wanted to book on B-Ticket a visit for a group of 8+ people, but I'm unable to select the correct number. How can I do it?
- Why can't I purchase tickets on B-Ticket the first sunday of the month?
- I have received the order confirmation on B-Ticket. Where can I retrieve my ticket?
- May I change the date of my booking acquired on B-Ticket?
- Can I cancel my booking bought on B-Ticket?