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  1. Help Desk | B-Ticket - Orbital Cultura
  2. Firenze Musei Store
  3. Merchandise

Merchandise

  • A merchandise product on Firenze Musei Store that i would like to purchase results 'Coming Soon' for a while. Will it be back available?
  • I’m looking for an article I’ve seen in the physical bookshop of Firenze Musei, but I cannot find it online. How can I buy it?
  • I received the wrong item bought on Firenze Musei Store. How can I return it?
  • My order on Firenze Musei Store is confirmed. When will the products be shipped to me?
  • I would like to return the product bought on Firenze Musei Store and have a refund. How can I do it and excercise my Right of Withdrawal?
  • I did not receive all the items of my order made on Firenze Musei Store. What can I do?
  • My refund request for an order bought on Firenze Musei Store was accepted. How will this be made?
  • The item bought on Firenze Musei Store arrived broken. How can I return it?
Help Desk | B-Ticket - Orbital Cultura
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